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From the comfort of your home, office or anywhere, you can acquire knowledge and practices that will change your results in sales and customer service forever. Training worth thousands of dollars from highly acclaimed expert instructors is value priced to fit almost every budget. Results acquired through Tapestry webinars and tools will pay for this training in no time and many times over.
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RT 4101 Solutions, Not Product Pitches Even if you can present without notes, do perfect live demonstrations, and wow any audience. Even if your close rate is right with the company’s historical average. But who wants to be average, when you can set the bar for great?

Solutions, not Product Pitches recorded webinar 

RT 4102 Interactive Presentations If you make your presentations interactive, they can be the most fun you’ve ever had.

Interactive Presentations webinar -- recorded for your convenience.

RT 4103 Same Product, Different Presentation

Learn to tailor your presentations to increase your close rate.

Same Product, Different Presentation webinar recorded for your convenience.

RT 4104 Presentation Demonstrations Whether you have had weeks to plan and prepare or if the customer just called you on the phone, your presentation is still in your critical path to a sale. How can you be prepared to make a presentation, not a product pitch, but a presentation in any situation… even at a moment’s notice?

Presentation Demonstrations recorded webinar

RT 4111 Use the Customer's Words In Your Close Some people think that closing is scary because we have a fear of rejection. Some people think that the longer you talk, you can pretend that you still have a chance. Maybe. But there is one thing that takes all of the fear away. And it’s right there in front of you.

Use the Customer's Words in Your Close webinar -- recorded

RT 4112 Use The Close to Plan The Call Whether you initiate your calls or you take inbound calls, you should plan your calls. So how do you plan? Do you start with your products? Anticipated issues? 

Use the Close to Plan the Call webinar recorded for your convenience.

RT 4113 Make No an Impossible Reply We just don’t want to hear that final, “No.” We’d rather waste weeks or months delivering samples, fielding questions, doing yet another presentation, sending brochures… anything to avoid the possibility of hearing that resounding, “No.” But what if there were a way to ask for commitment without that fear?

Make "No" an Impossible Reply webinar recorded for your convenience

RT 4114 Closing Demonstrations You want to be able to get the customer to the point, where it’s obvious to both of you that they should take the next step.  And you want to be able to close with the customer having absolutely no doubt, no remorse, and no feelings of pressure of any kind.

Closing Demonstrations webinar recorded for your convenience.

RT 4120 Planning for Performance Month

Develop your skills to increase your performance with these four webinars!

  • Defining Performance Excellence 
  • Employee & Manager Performance Discussion 
  • The Secret Sauce of Performance Reviews 
  • Managing Your Performance Demonstrations
RT 4121 Defining Performance Excellence

Whether you’re in sales or customer service, both you and your manager have a vision of what constitutes excellence.  Learn to create a shared vision that, if it’s done carefully and correctly, will improve your sales, satisfy your customers and build a strong working partnership with your manager.

Defining Performance Excellence webinar recorded for your convenience.

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Tapestry: Sales Immersion

Features a national topic for sales effectiveness.

Individuals or
entire organizations can participate.

Webinars, downloadable tools for sales and management,
Forum discussion threads,
On-line course offers, Articles,
Tweets and
Success stories

Designed to have an immediate impact on

  • Sales

  • Profitability

  • Consistency

  • Performance

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