Compatible with any existing sales training program, Consultative Selling is the foundation of a sales or customer service conversation. Six steps that have to happen in order to have the best possible customer conversation. Missing any of these steps can cause a complete misconnect with the customer, allow discomfort to grow, or if continued over time, dramatically prolong the length of your sales cycle.
Each step of Consultative Selling sets up the next for productivity and customer confidence:
• The Logical Selling Process shows how all of these steps during each discussion or sales call of a multiple meeting sales process will dramatically enhance success and shorten the sales cycle.
All together, the planned sales call allows a seller or customer care representative to consistently create the most customer-connected, in-the zone discussion possible.